CalmSky helps people with a fear of flying, so some of what you tell us is about your health. This policy covers that data: what it is, why we keep it, who holds it for us, and how to see it, stop it or delete it. It is our consumer health data privacy policy under Washington’s My Health My Data Act and similar state laws (such as Nevada’s and Connecticut’s), and it covers health information under Australia’s Privacy Act. Our privacy notice covers everything else.
CalmSky is made by AppStudio Australia Pty Ltd. Write to us at [email protected].
| What | Where it comes from | Why |
|---|---|---|
| Your answers in the preview: the parts of flying that get to you (for example takeoff, turbulence or feeling trapped) and how calm you felt after each short clip. | You, on calmskyapp.com, before you buy. | To set up your program where you are when you join. |
| Your check-ins in the app: how each moment of a flight felt, before it (your forecast), after it, and again with your eyes closed; the parts of flying you say get to you. | You, in the app. | To show your progress and choose your next flight. |
| Your flights: which flights and parts you have done, when, and for how long. | Your device, as you use the app. | To take you back to where you were, and to show your progress. |
| What we work out from these: for example your hardest moment on a flight and how quickly you got back to calm. | Calculated by us from the above. | To show your progress. |
| Anything you tell us about your fear when you write to us. | You, by email. | To answer you. |
We don’t use this data for advertising, we don’t sell it, and we don’t use it to make any decision about you outside CalmSky. We don’t collect your precise location.
We share your health data only with the companies that run CalmSky for us, only to do that, and under contracts that stop them using it for anything else. We do not share it with anyone else, and never with advertisers.
Advertising. Meta and Google receive none of the data this policy covers: not your answers, not your triggers, not your check-ins. When you arrive from one of their ads, they do learn that you visited CalmSky and whether you bought; the privacy notice explains that and your choices. Analytics. Plausible counts, anonymously, which parts of flying people pick in the preview. It sets no cookies and keeps nothing that identifies you, so those counts can’t be linked back to you.
For as long as you have a CalmSky account, so your progress is there when you come back. If you ask us to delete it, we do so within 30 days, including the copy that travels with your payment at Stripe, and we tell the companies that hold it for us to delete it too. Backups roll over within a further 30 days.
Wherever you live, you can:
Email [email protected] from the address you use for CalmSky (so we know it’s you) and say what you’d like. It is free, and we will never treat you differently for asking. We answer within 45 days; if we need longer, which is rare, we tell you why within those 45 days and take at most 45 more.
If we say no, you can appeal: reply to our answer with “appeal”, and we will look at it again from the start and answer within 45 days, with our reasons. If we still say no, you can contact your state’s attorney general; in Washington, at atg.wa.gov/file-complaint. In Australia, you can complain to the Office of the Australian Information Commissioner.
If we change what we collect or who holds it, we update this page first, and in the app we ask you again before saving anything under the new terms.
Effective 29 September 2026.